Before Editing Any Workflow
Ask yourself:
Do I understand what this workflow does?
Do I understand when it runs?
Do I understand what contacts are affected?
If the answer is no, stop and ask Emmi.
Safe Changes
Generally safe:
Renaming a workflow
Turning a workflow on or off (with support guidance)
Risky Changes
Avoid:
Changing triggers
Removing actions
Editing conditions
Adding new steps without understanding impact
These changes can break system logic.
Strong Recommendation
If you want to change automation behavior:
Describe what you want to achieve
Ask Emmi for guidance
Let support confirm the correct approach