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Contact Fields Explained (Read vs Edit)

Contact fields store structured information about a contact. Some fields are safe to edit. Others should be treated as read-only unless you know exactly what you are doing.

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Written by John Falomo
Updated over a week ago

Where to Find Contact Fields

  1. Go to Contacts

  2. Open a contact profile

  3. Scroll to the contact details section

You will see:

  • Standard fields (name, email, phone)

  • Additional fields (depending on your setup)


Common Field Types

  • Text fields – names, notes, short inputs

  • Email fields – used for identification and communication

  • Phone fields – used for calls and messages

  • System fields – automatically populated by EMVIRA ONE


Fields You Can Safely Edit

You can safely edit:

  • Name

  • Email (if you are correcting a typo)

  • Phone number

  • Notes

Always save after editing.


Fields You Should Not Edit Without Support

Avoid editing:

  • System-generated fields

  • Attribution-related fields

  • Automation-related fields

Changing these can break tracking or workflows.

If you are unsure, ask Emmi before editing.


Best Practice

Contact fields are best treated as information, not configuration.

Use them to understand contacts, not to control system behavior.

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