When Importing Contacts Makes Sense
Importing is useful when:
Migrating from another system
Adding legacy client data
Starting with an existing audience
When You Should Not Import Contacts
Avoid importing when:
You are unsure about data quality
Contacts lack consent
You are testing the system
Poor imports can create long-term issues.
Where Imports Are Managed
Go to Contacts
Look for Import options
Review available fields before uploading
What Happens During an Import
During import:
New contacts may be created
Existing contacts may be updated
Tags or fields may be applied
Imports affect live data.
Strong Recommendation
Before importing:
Contact support via Emmi
Confirm field mapping
Confirm consent status
This prevents duplicates, data loss, and compliance issues.
Best Practice
Treat imports as a controlled operation, not a casual task.
Ask for support before importing large datasets.