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Managing and Responding to Reviews

Once reviews are received, they appear inside EMVIRA ONE.

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Written by John Falomo
Updated over a week ago

Where to See Reviews

  1. Go to Reputation

  2. Open Reviews


Responding to Reviews

You may respond to:

  • Positive reviews

  • Neutral reviews

  • Negative reviews

Responding is optional but recommended.


Handling Negative Reviews

If you receive a negative review:

  • Stay calm

  • Respond professionally

  • Do not argue publicly

Negative reviews can be opportunities to show professionalism.

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