What Lists Are Used For
Lists help you:
View specific groups of contacts
Filter by criteria
Review segments before actions
Examples:
All active clients
All contacts with a specific tag
Contacts who booked a call
Where to Find Lists
Go to Contacts
Look for Lists or filtering options
How Lists Work
Lists are:
Dynamic
Automatically updated
Based on rules
If a contact meets the conditions, they appear in the list.
Important Safety Note
Lists do not send emails or trigger actions by themselves.
They are safe to explore and view.
Best Practice
Use lists to understand your data before taking action.
Do not delete or edit system-created lists unless you understand their purpose.